Uchatz
Our own AI assistant for hotels, apartments and restaurants in Central & Eastern Europe — answering guests 24/7 on WhatsApp, Telegram and the web, in any language.
Small hospitality businesses get the same questions every day — availability, check-in times, parking, breakfast, directions — often late at night and in half a dozen languages. Missing them costs bookings; answering them costs hours.
Hotel chains have tools for this. Family-run guesthouses and apartments usually don’t. We wanted to give them the same 24/7 service at a price that makes sense for a small business.
Uchatz is one assistant per property, across every channel guests use:
- One assistant across WhatsApp, Telegram and a website chat widget
- Answers from each property’s own information — rooms, rules, check-in, local tips
- Replies in the guest’s language automatically
- Booking questions and FAQ handled end-to-end; a person steps in when needed
- Runs on Azure with Docker, n8n workflows and Supabase
- 01Guest writesWhatsApp, Telegram or website chat
- 02n8n workflowsRouting, language and the property’s data
- 03AI assistantAnswers from the property’s own information
- 04SupabaseConversations, settings and knowledge base
Uchatz is live and in production. Because it’s our own product, it’s also where we try new ideas first — the same building blocks power the assistants we build for clients.
Curious how it would answer your guests? We can show it on a free discovery call.
Visit the live site ↗A guest writes in German — the assistant answers in German.
Illustrative example — not a real user conversation.
Want something like this?
Tell us what you need — you get a fixed-price proposal after a free 30-minute call.